Task

Example request

Limits

List your campaigns

"Show my campaigns."

Your 10 newest by default, up to 25. Only campaigns you created. Teammates' campaigns are not listed.

Show one campaign in full

"Is my Spring launch draft ready to send?"

For a draft, it lists what still stops the launch. For a launched campaign, it shows emails sent, who replied and when the next email goes out.

Create a draft campaign

"Start a new campaign called Spring launch."

Name up to 200 characters. If the AI assistant suggests a name, it asks you first.

Rename a campaign

"Rename that campaign to Q3 fintech pitch."

Works in any status. Recipients never see the name.

Task

Example request

Limits

Add people to a campaign

"Add my UK fintech media list to the campaign."

One source per request: media lists, one contact tag, or named contacts. Up to 500 recipients in a campaign. People already in the campaign are skipped. People marked do not contact are skipped.

List a campaign's recipients

"Who is on this campaign?" or "Is anyone from the BBC on it?"

50 people per page. 25 per page when you search for a name, outlet or email.

Choose an email address

"Use Jane's work email."

For people with more than one address. The address must be one JournoFinder already has for that person. Up to 100 people per request.

Set a time zone

"Set Tom's time zone to New York."

Up to 100 people per request. The AI assistant asks you before it guesses a time zone.

Remove named people

"Take Jane off the campaign."

Up to 100 people per request. On a launched campaign, their unsent emails are cancelled.

Remove people by past outreach

"Skip anyone we emailed in the last 30 days."

Draft campaigns only. The AI assistant first lists who would go and why. It removes them only after you say yes.

Put removed people back

"Put Jane back on the campaign."

Works for people removed from this campaign.

Task

Example request

Limits

Write the first email

"Write the first email pitching our survey."

Needs a subject. After each change, it shows you the saved subject and full email word for word.

Add or change a follow-up

"Add a follow-up 3 days later."

Up to 4 follow-ups, so 5 emails in total. Each follow-up sends 1 to 7 days after the one before. Write them in order.

Delete a follow-up

"Drop the last follow-up."

Only the last follow-up. The first email cannot be deleted.

Show one person's emails

"Show me what Jane at the Times will get."

Shows their first name filled in.

Give one person their own version

"For Jane, mention her piece on heatwaves in the first line."

A later change to the shared email does not change their version.

Put one person back on the shared email

"Undo Jane's custom email."

For one email or all of them.

Task

Example request

Limits

Send yourself a test

"Send me a test."

Sends the first email only, to your own address. The subject starts with “[Test]”. It cannot send a test to anyone else.

Check a campaign before launch

"Get it ready to send from my Gmail, weekdays 9 to 5."

Sends nothing. Shows a summary with any problems and warnings.

Launch or schedule a campaign

"Yes, launch it." or "Schedule it for Monday 9 am."

Only after you say yes to the summary. The summary is valid for 30 minutes.

Cancel a scheduled start

"Don't send it Monday after all."

The campaign becomes a draft again. Recipients and emails are kept.

Pause a campaign

"Pause the Spring launch campaign."

Emails still to send wait until you resume.

Resume a campaign

"Resume my campaign."

Emails send inside the sending window. The sending window is the days and hours campaign emails are allowed to send.

Task

Example request

Limits

List the mailboxes you can send from

"Which mailboxes can I send from?"

Includes mailboxes a teammate shares with you.

Change your sender name

"Change my sender name to Jane at Acme."

Up to 100 characters. Your own mailboxes only.

Change your signature

"Add my signature: Jane Smith, Head of PR."

The AI assistant shows you the signature and waits for your yes.

Change the time between emails

"Wait at least 2 minutes between emails from my Gmail."

30 to 3,600 seconds, or back to the default.

Find a contact

"Do I have anyone at Bloomberg?"

Searches your contacts and your team's. 10 per page.

Add a contact

"Add Jane Smith, jane@times.co.uk, The Times, tag her VIP."

Needs a first or last name. If the email already belongs to a contact, it asks before it adds a copy.

Change a contact

"Jane moved to the Guardian."

Name, outlet, job title, email addresses and tags.

Delete a contact

"Delete Tom Brown from my contacts."

Cannot be undone. Campaigns the person is already in keep them.

List your contact tags

"What tags do I have?"

Your 50 most used tags.

Task

Where to do it

Stop a campaign for good

Stop campaign on the campaign's Overview tab. See Pause, stop or delete a campaign.

Delete a campaign

The campaign's menu on the Campaigns page.

Edit emails after launch

The campaign page. See Edit a campaign after it has launched.

Connect, reconnect or disconnect a mailbox

Outreach > Email Accounts. See Connect a Gmail or Outlook mailbox.

Change a mailbox's daily limit

Outreach > Email Accounts, then open the mailbox. See Set your sender name, signature and sending speed.

Change a mailbox a teammate shares with you

Only the teammate who connected it can.

Read or answer replies

The Unibox. See Read and reply to journalists in the Unibox.

See campaigns older than your newest 25

The Campaigns page.

Send to people who got an email address after launch

The banner on the campaign's Overview tab. See Add or remove people after a campaign has launched.

Import contacts from a CSV file (a spreadsheet saved as plain text with commas between columns)

Contacts. See Import contacts from a CSV file.

Mark a contact as do not contact

Contacts.

Add or remove addresses on the blocklist

Outreach > Settings, then View list next to Blocklist. See Stop emailing someone with the blocklist.